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Menus work but TV power/volume do not: Equipment Control, CEC, IR, then Stick-class OEM remotes.

Find an Insignia/Toshiba Fire TV Edition remote (NS-RCFNA-21 primary). Stick remotes will not pair.

To buy the right replacement remote you need the TV model number from the set (or from Settings)—not the code printed in the remote’s battery bay, and not the serial number. This how-to covers Samsung, LG, Sony, and Vizio paths manufacturers publish, plus wall-mount…

Universal remotes sell on big device / series / setup code lists. Those lists are real—and they are also incomplete in ways that waste a week of “try the next code.” This page explains what codes do, what they miss (Bluetooth Magic, Fire Stick voice remotes, RF sticks)…

Bought a cheap “LG TV remote,” got power and volume back, but lost the pointer, scroll wheel, and voice? That is usually not a defective TV—it is the difference between a standard IR remote and an LG Magic Remote. This page sticks to what LG documents and what same-day…

They look alike. They both say “Fire TV.” They both ask you to hold Home for ten seconds. And they still will not pair if you bought the wrong class. This page is a compatibility triage—not a guess-an-ASIN catalog.

Lost the Samsung remote and not sure whether you need a BN59- or AA59- part? This page walks the same path Samsung’s own support uses: identify the part (or the TV model), confirm on samsungparts.com, then shop a matching listing—without guessing ASINs or inventing…